Frequently asked questions

During your rental

What is PlatePass and why do I need this option?

In the U.S. PlatePass is an electronic prepaid toll pass purchased at the rental counter. It offers worry free, convenient 24-hour unlimited access to tollways, incuding express lanes and those converting to a cashless operation.

If you decline to purchase the PlatePass All-Inclusive Service, you will be required to pay all unpaid toll occurences and toll violations (including violations captured by camera) charged by the toll authority plus an administration fee per toll occurrence or toll violation. If you have a personal transponder or account, it may not transfer to the rental vehicle and you will be charged a toll violation. Please be advised that some toll roads are managed electronically and have no manned booths.