Frequently asked questions

Before you go

Does Dollar conduct driver record checks?

In Canada  first time renters may be subject to an electronic verification of their driver’s license at a fee of 1.99 CAD per rental.  In the U.S., before Dollar will rent a vehicle to you and when you arrive at our location, you and any additional authorized drivers may be subject to a driving record and license check with the DMV. In the rare instance the driving record and license check fails to meet our criteria, we reserve the right to deny the rental based on the DMV report.